Professional

The lady at the front desk in France was really nice and efficient. The first car we got was an Opel, but the trunk was too small. After mentioning it to the front desk, they swapped it for a Nissan, which was still small, but we didn't want to complain further, so we made do. So, don't pick up your car at 8 AM! It's very important. They tend to give you less desirable models first. My luggage, which was 26 and 22 inches, couldn't fit in the trunk, one had to be placed in the front seat.

Although there was a queue on arrival the efficiancy of the staff and number reduced any wait considerably.

Hertz took an unexplained payment of £59:86 from my credit card despite the fact that I returned the car with a full tank of fuel and in perfect condition. I already had excess insurance cover and so declined this when I picked up the car.

QEEQ did not advise me that I would be charged an additional amount by Hertz so the very competitive price they offered would appear to be a con.

Tout ok

Ras