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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2159644329
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2159644329
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Trip Ruined

Reviewed: Sat, Dec 28, 2019
About Europcar: 2.0 /10
Searched the entire airport and asked many staff members only to find out the store is not at the airport. Had to call for a pickup. Called them, provided my booking number, and arranged a meeting place. Waited 20 minutes after being told it would take 5 minutes, only to get a call telling me no vehicles were available, and that was it. Contacted the rental platform, but they couldn't reach the store either. They suggested I take a taxi to my hotel and promised to arrange it the next day. The next day, still couldn't reach the store. I only had the IDL translation and English notarized document arranged through the rental platform, and this was the only company that allowed rentals with those documents. Others required an international driving permit (IDP), so the rental platform couldn't help. My trip was nearly ruined. It's been three days since I returned home, and the rental platform still hasn't provided a reasonable solution. Very disappointed!

Relevant Reviews on Europcar DELHI AIRPORT T3 MEET N GREET

Adolph Julius

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Reviewed: Sat, Dec 28, 2019
“Trip Ruined.”
About Europcar: 2.0 /10
Searched all over the airport and asked multiple staff members, only to find out the rental office is not in the airport. Had to call for a pickup. Called the office and provided my order number. They told me to wait for five minutes, but after 20 minutes, they called back saying no cars were available. After that, they just stopped responding. Contacted the rental platform, but they also couldn't reach the office. They suggested I take a taxi to the hotel and promised to arrange a car for the next day, but the same issue persisted. I only had the rental platform's IDL translation and English notarized certificate. This rental company was the only one that accepted it; others required an international driving permit (IDP). My trip was almost entirely ruined. It's been three days since I returned home, and the rental platform still hasn't given me a reasonable solution. Very disappointing experience!

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