I landed at 8 AM and booked the car online, but when I reached the rental point, they said I had to wait 3 hours for the car because it was a last-minute booking. However, the online system confirmed immediate pickup. This caused me to cancel, and I had to deal with a series of issues regarding the prepaid amount online.
There were no clear instructions for returning the vehicle. A red area was marked as the return zone, so I parked there, but I was informed that a 5.7 euro fee was required. Later, I was told I had parked in the wrong area. Even as a French speaker, I made a mistake. The return agent mentioned that many others make the same error and suggested having clearer instructions.
Although the queue was quite long, the pickup process was smooth and the car was fairly new. Overall, I am quite satisfied.
About QEEQ:10.0/10
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