Fast service

Rented a Honda Fit and car condition was excellent. Service is good. It's abit squeezy for 3 adults + 1 kid though. They even made a small booklet for 1st timer to explain the driving and parking rules in Taiwan (e.g never park along red line), to me, that was very very useful reference. Counter staff is also very helpful to go through once more about the rules in the booklet. Car return is also very efficiently done. The rental process is very pleasant!

Encountered a problem during collection as the number to call (+886-3-3862555) doesn't work, always goes to a voicemail. Was stranded in the airport for a while. Luckily the Taoyuan airport information counter staff has a list of phone numbers and managed to locate the rental company (They found IWS via the phone number instead of QEEQ). And gave me a different toll-free number that WORKS!

Car was in a great condition. Had to wait for the pickup to the IWS pickup point.

Price drop protector is amazing!

Staff was very helpful in explaining the rental process. Walked me around the car to check for any damages to Ensure no disputes when returning the vehicle. One minor issue was that the baby seat was not very clean. Nonetheless, Highly recommended.

Very helpful staff who helped me to confirm That there is a baby seat in the car suitable for my son who is 5 months old.

customer service is very good and staffs are very helpful and kind

customer service is excellent