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+81 3-4578-4029
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+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2604819312
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2604819312
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Unsatisfactory customer service response to a problem with the vehicle that left us exposed

Reviewed: Thu, Jun 20, 2019
About ecovia: 3.7 /10
We were given a considerably bigger people carrier, in fact it was a mini-van. It was parked outside the compound in a dark street and we picked up at night. In daylight, we discovered that the sliding back window’s locking and closing mechanism was broken. We immediately contacted Autovia and their response was extremely unsympathetic: by phone they told us no alternative car could be supplied; by email they told us that we had already signed that the car was in good order. So we were left with a vehicle, one of whose windows did not properly close or lock, something which had been hidden to us in the dark of the night. In other words, we were left with a vehicle that could easily have been broken into and risked any baggage we left in the vehicle, which had an impact on our holiday.
Full Size Van | Seat Alhambra or similar

Relevant Reviews on ecovia Pisa Airport

G.Gates

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Economy | Fiat Panda 2 Doors or similar
Reviewed: Wed, Feb 5, 2020
“Ecovia certainly have my vote.”
About ecovia: 9.3 /10
The staff were particularly helpful and strictly honest. A refreshing change from other local car firms.
About QEEQ: 10.0 /10
No problems - no more can be said.

J.Agius

View more >
Economy | Fiat Panda 2 Doors or similar
Reviewed: Fri, Sep 13, 2019
“Small but worth it”
About ecovia: 7.7 /10
Yes, car exceeded my expectations as we got a brand new Smart for 2. If we had had any luggage this car would not have been good, but given we travelled light it was great.
About QEEQ: 8.0 /10

C.Brock

View more >
Compact | Fiat 500l or similar
Reviewed: Wed, Jun 26, 2019
About ecovia: 9.0 /10
It was difficult to find where we actually pick up the car. Needs to be some additional information when booking or before you collect the car. They gave us a car that needs methane gas, but very few stations have this, do was impossible to find this type of gas. Seems unreasonable to hire out cars that you can fill up again! Added a lot of unwanted stress to the trip!
About QEEQ: 10.0 /10

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