It was fine, the staff were quite efficient.

Unprofessional operation. 1. They added insurance options without informing us when picking up the car. We were careless and thought it was a deposit, only realizing the extra charge later. 2. Difficult to find the rental car company counter at the airport with poor service attitude. 3. They didn't provide any return receipt when returning the car.

We arrived late at night, already very tired, and due to the car rental issue, I didn't finish until 3 AM. It was really frustrating. The staff deliberately caused trouble because we didn't buy their insurance or upgrade to a Mercedes. We just wanted the car we booked in our country. Even though there were Renaults available, they wouldn't give us one. It was really unacceptable, and their attitude was very poor.

The rental service in Antalya is actually provided by Enterprise. The service was great. They told me that for a bit more money, I could get a bigger car. However, since it was just the two of us, we insisted on renting the Clio because it's small and fuel-efficient.

Excellent