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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5598608357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5598608357
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Reviewed: Wed, Aug 22, 2018
About Enterprise: 2.0 /10
近くの場所にある車の左右のドアには約4フィートの擦り傷があり、よく見ないとわからないほど目立たないものでしたが、変形などは一切ありませんでした。エンタープライズは修理のために前払いで1000ポンドを請求しました。 他の人から聞いた話では、ドア2枚を再塗装するのに300〜400ポンドしかかからないと聞きました—ましてや小さな傷の修理のみならなおさらです。 事前に同意なしにあなたのクレジットカードからその額を請求されるなんて全く受け入れられません。 車の左側の二つのドアに誰かによって長い傷が付けられました。よく見ないとわかりませんが、凹凸損傷はありません。この会社は修理費用として1000ポンドを直接クレジットカードから引き落としましたが、ロンドンでは2枚のドアを再塗装するのに300〜400ポンドですむとも聞いており、部分的な処理だけでも対応可能です。このような一方的な対応は不快です。
Vauxhall Astra or similar

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Joanne Spencer

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Reviewed: Mon, Aug 5, 2019
“Glasgow-Fort William-Isle of Skye and Back”
About Enterprise: 2.0 /10
The car they provided was very poor. I originally booked a Ford Focus, which is supposed to be a large compact car, but they gave me a Kia Venga, which is significantly smaller and only qualifies as a compact car. When I asked the rental company about it, they said both are considered the same category despite the obvious size difference. The car was very dirty; it had been washed outside but had a lot of dust and trash inside. Additionally, the fuel tank was not full when I picked it up, and they didn't refund the extra fuel I returned with. The garage was underground without an elevator, so you either have to walk a long distance or take the stairs, making it inconvenient if you have large luggage. Also, unlike other rental companies that pre-authorize a deposit, they actually charge the money and then refund it when you return the car.

Xaviera Eden

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Reviewed: Sun, Oct 13, 2019
About Enterprise: 6.0 /10
The car was different from the one we booked.

Julie Maltz

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Reviewed: Sun, Jun 7, 2020
About Enterprise: 10.0 /10
The car rental company had great service. The car was in excellent condition. When returning the vehicle, the company quickly checked for any scratches and if the engine started, then immediately refunded the deposit.
About QEEQ: 10.0 /10

Riva Walkley

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Reviewed: Mon, Aug 6, 2018
About Enterprise: 8.0 /10
Had to wait in line a bit, but the staff were quite friendly.

Blair Ramsden

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Reviewed: Tue, Sep 1, 2015
About Enterprise: 10.0 /10
Enterprise's service is good. I picked up the car at Heathrow Airport and returned it at Edinburgh Airport. During the trip, I had a minor accident while avoiding a lamb, and the front left of the car got scratched. I had to wait for the rental point at Heathrow to assess the damage, which would take a month. After returning to my country, I didn't know how to follow up on it. I hope it won't be too troublesome. Everything else was fine. The car was brand new and easy to drive. Choosing an automatic transmission was definitely a wise decision for driving in the UK.
About QEEQ: 10.0 /10

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