Germany, Switzerland, France

Hazel Cook

Germany

Reviewed: Thu, Jul 25, 2019

About Hertz: 2.0 /10

Scam company, they said the deposit would be refunded

1 days rental

Relevant Reviews on Hertz MUNICH AIRPORT

Isabel Grace

Germany

1 days rental

Reviewed: Mon, Jun 3, 2019

About Hertz: 8.0 /10

Standardized service

Todd Pansy

Germany

1 days rental

Reviewed: Wed, Jul 4, 2018

About Hertz: 10.0 /10

Completely satisfied

About QEEQ: 10.0 /10

Maxine Commons

Germany

1 days rental

Reviewed: Mon, Apr 9, 2018

About Hertz: 4.0 /10

Booked a Mercedes, ended up with a Ford. There were at least two similar Mercedes parked nearby. When I asked customer service, they said it's the same grade and refused to change.

Arlen Tracy

Germany

1 days rental

Reviewed: Tue, May 8, 2018

“Munich~Berchtesgaden~Innsbruck~Beckenried~Füssen~Munich”

About Hertz: 2.0 /10

This company is not honest in their operations. Upon arrival, they stated that crossing the borders to Austria and Switzerland would incur extra fees. The original quote of 315 euros increased to 870 euros. Despite my multiple assertions that I did not need additional insurance or other services, the staff insisted that this is the normal price and that there were no other fees except for the cross-border fee. I eventually had to call the car rental customer service to negotiate and finally settled at 507 euros. This situation highlights two issues: 1. This company's cross-border fee is significantly higher than others. Previously, I rented from another company with a cross-border fee of 6 euros per day. 2. The quote is very dishonest and deceptive. Note: I have seen similar cases in the comments section for this company, please pay attention.