From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
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+51-17009061
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+55-6140426960
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+33-970019487
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+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6661166318
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6661166318
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Lyon - Albertville - Thonon - Evian - Annecy - Crolles - Lyon

Reviewed: Sat, Jul 6, 2019
About Europcar: 6.0 /10
Some counter staff are not very familiar with the procedures, no one answers the service phone, long waiting times.

Relevant Reviews on Europcar LYON AIRPORT SAINT EXUPERY

Francis Lincoln

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Reviewed: Sat, Feb 22, 2020
“Around Lyon, France”
About Europcar: 2.0 /10
The staff did not explain the documents and vouchers that required our signatures. When we asked about the purpose of the credit card charge, they told us it was a vehicle deposit. Later, we discovered they had charged us for insurance without informing us, even though we had already purchased insurance domestically. They forced us to sign for additional insurance without our knowledge. Before returning the car, we called the store to extend the rental by 2 days, agreeing to pay an extra 100 euros. However, they later charged us over 270 euros. Despite the fuel tank being half empty, they charged us for a full tank. Throughout our inquiries, the rental company made numerous charges, causing significant confusion and loss. After a month of back-and-forth communication, we still haven't received a final response or the promised refund. We are extremely disappointed!

Olivia Jeremiah

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Reviewed: Tue, Nov 7, 2017
“Impossible”
About Europcar: 2.0 /10
Bad attitude.

View more >
Intermediate Sport | Hyundai Tucson or similar
Reviewed: Sat, Oct 8, 2022
“Very Good”
About Europcar: 8.0 /10
Not get the car ive booked for but after multiple requests, gave me a great vehicle.
About QEEQ: 10.0 /10
Best prices, customer service actually call me to let me know my booking status.

D.Huxtable

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Full Size Van | Mercedes-Benz Viano or similar
Reviewed: Sat, Oct 19, 2019
“Check your bill at collection, as we were charged for extra insurance even though we didn’t want it”
About Europcar: 8.0 /10
Charged for insurance even though I said I didn’t need it and now struggling to get it refunded
About QEEQ: 8.0 /10

J.Oriel

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Wed, Aug 8, 2018
“Friendly and efficient service”
About Europcar: 9.8 /10
Like: Booking was swift and simple. No hidden fees and clear what you were booking. Explained insurance in a way that was easy to understand.
Dislike: no complaints

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