Easy to book and the best experience due to Ben and his great service. He went above and beyond!
PJ
New Zealand
Reviewed: Fri, Jun 21, 2019
About Discount Car Rentals:9.0/10
Excellent customer service. Ben picked us up from the airport. Took us smoothly through the process. Gave us ideas on what to do in Queenstown. When dropping the vehicle off there was no hassle. Ben took us back to the airport. He was very well mannered and professional. Gave us a good start and ending to our trip. I run my own business and believe that customer service is the most important. The car had a few dents and scratches. However it was great to drive. We had no issues with the performance of the vehicle. I would recommend this company to anyone. They were very easy to deal with. What you need when you're on holiday. Well done.
About QEEQ:9.0/10
Booking the vehicle was straight forward. The pricing was good.
The service attitude of the rental agent, Gigi, was good. Although there was an unpleasant incident, it was resolved satisfactorily. We might choose this company again next time.
Shuttle Bus from airport to Rental Premises quick and easy. Fast turnaround to get car sorted. Car was great ... drove well... reasonable fuel economy ... no issues at all
The car was old one but was in very good condition. I had a chat with one of the guys while they were dropping to the airport and he informed they are replacing all old cars with new ones in coming few months. No complaints.
About QEEQ:10.0/10
Easy to find the right car.
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Customer Service
Easy to book and the best experience due to Ben and his great service. He went above and beyond!
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