The order page said there was Chinese customer service, but there wasn't. Also, the insurance is too expensive. A three-day car rental costs over 1,600 baht, but the insurance alone costs over 1,000 baht. Altogether, it's over 2,000 baht. I didn't want to buy the insurance because it's too expensive, but since there was no Chinese customer service, communication was difficult, so I just went with it.

Nothing special, the process was quick.

We got ourselves a brand new car model and it felt clean on the exterior and interior. We enjoyed the ride and we will definitely choose Budget again!

Easy booking process and great platform for comparison of car prices. The platform also provides additional discounts which is great!

wish i knew this was budget, would have been easier to find counter

Very impress with the service received from Budget and the car condition is nearly brand new! Highly recommended:)