Picking up and returning the car was very convenient. Car pickup was done through self-service under the guidance of staff, and I was free to choose additional options as needed, which was quick and easy. Returning the car in Los Angeles was also very convenient, as staff attended to us immediately upon parking. The staff checked the car and gave a slip, allowing us to leave right away. There was even a shuttle service to take us to the hotel or airport.

It wasn't the car model I wanted, and it was much worse than what I requested.

Self-service is very convenient

Hope for more honesty.

There were additional sales. Due to my poor language skills, extra taxes and fees were incurred, and I didn't get help from QEEQ to resolve it!