Vienna Surroundings, Lake District, Salzburg, Königssee, Munich, Frankfurt

Benedict Buck

Austria

Reviewed: Mon, Jul 8, 2019

About Hertz: 10.0 /10

The car pickup process was very smooth, and the staff were very nice. They drove the car directly to the pickup point for handover, so I didn't need to find it in the parking lot myself.

About QEEQ: 8.0 /10

Hertz

Vienna

Austria

1 days rental

Relevant Reviews on Hertz VIENNA KAERNTNER RING

Beacher Leigh

Austria

1 days rental

Hertz

Vienna

Austria

Reviewed: Sun, Sep 1, 2019

“Vienna-Lake District-Königssee-Český Krumlov-Vienna”

About Hertz: 8.0 /10

The staff were efficient and enthusiastic. Any issues were resolved smoothly. The car we initially got was significantly different in size from what we booked, but it was quickly replaced after negotiation. However, finding the car was a hassle. Despite its close proximity, unclear instructions from the staff made us search for half an hour.

Peter Wallace

Austria

1 days rental

Hertz

Vienna

Austria

Reviewed: Tue, Jul 9, 2019

“Vienna--Hallstatt--Salzburg--Innsbruck”

About Hertz: 6.0 /10

Booked a Ford, got upgraded to a Mercedes. Awesome! But the service attitude was just so-so. Our drop-off time was 1:00 PM, but we rushed to get there before noon in case they closed. The nearby construction made it hard to find the parking lot. We temporarily parked in front of the store and were told to wait, and then they just closed the door. Maybe this is how they treat Chinese customers abroad. We still haven't confirmed the final charges; the efficiency is quite disappointing.

About QEEQ: 8.0 /10

Mildred Micah

Austria

1 days rental

Hertz

Vienna

Austria

Reviewed: Tue, Dec 11, 2018

“From Prague in the East to Paris in the West, and Marseille in the South”

About Hertz: 8.0 /10

Standard service

About QEEQ: 10.0 /10

Rodney Raman

Austria

1 days rental

Hertz

Vienna

Austria

Reviewed: Sun, Aug 12, 2018

“Vienna - Hallstatt - Berchtesgaden - Salzburg - Mondsee - Cesky Krumlov - Prague”

About Hertz: 2.0 /10

The service attitude was poor and very impatient. When I had questions about the bill during pickup, they were rude and said if I didn't want the car, I should cancel the order. During drop-off, they nitpicked everything. When I wanted to call for confirmation, they said they were busy and couldn't wait. Overall, this was my first and last time using Hertz.