Upon arrival, I was made to wait for nearly an hour. They didn't inform me in advance that a similar model wasn't available and directly gave me a lower-class car, forcing me to accept it. After two hours of arguing, they finally replaced it with a similar-class vehicle. However, when returning the car, they charged me an extra €956. When I asked why, the counter for different location returns just shrugged it off. Terrible car rental company.

When renting cars from other places, they always give confirmation receipts. Here, there's none. Is it to force us into buying additional insurance? I clearly stated when picking up the car that I didn't need extra insurance, but still got charged for it after returning the car!

The service was very friendly, but the French are quite laid-back, so the wait time for picking up the car was rather long.

Communication through Google Translate with the staff was fairly smooth

We got Ford Focus station wagon, which was an upgrade from the booked car. Did not receive the instructions how to enter "rental return" part of the Paris CDG Terminal parking, so ended up in the public car park.

Easy booking, excellent price with booking several months in advance.