This company offers good value for money, so there are often more people renting from them, naturally leading to queues.

I've rented cars countless times for international travel and have chosen many rental companies, but this is the first time I've encountered such a terrible one! The car's Bluetooth couldn't connect to my phone, and the service attitude was extremely bad! I will never choose this company again in my life!! As an honest and conscientious traveler, I strongly advise everyone to be cautious! Don't choose this small rental company just because it’s cheap; you might think you're saving money, but the losses you face when returning the car will far exceed what you think you saved... They make money by charging penalties and fines! A total scam! Choose another company, please!

This is the third time I've rented from this company. Every experience has been very good. The only downside is that there are too many customers, so the queue time is a bit long.

Very good

Smooth process at the counter, no additional sales pitches, and quick access to the car area via elevator. Overall very convenient.