Good condition and good service

Easy booking and best price

Very satisfied, the car was new and very clean.

The attitude was okay.

Every time I go to the counter, it's almost impossible to find someone. Very few staff speak Chinese. The return location is extremely hard to find, and I got lost several times.

We got an upgrade of vehicle which included a GPS, which was convenient. The drop-off process was a bit slow as they seemed to have a number of people dropping cars off at once. They convinced us to buy a NETS flashpay card that we could have bought at half the price from a 7-Eleven, but it was convenient to have the card. We didn't re-fuel the car but had driven the car very little so were only charged a $1/litre petrol surcharge, which was very reasonable.