I booked a GULF model on the Zuzuche website, but ALAMO informed me that this model was unavailable at pickup and offered a different model instead. They also required a €2000 insurance deposit (even though I had purchased comprehensive insurance on the Zuzuche site). I don't understand why. It's been over ten days since I returned, and the €2000 deposit is still frozen.

Renting a car in Switzerland is really convenient. There are clear signs at the airport showing you where the CAR RENTAL area is. Returning the car is also easy with clear signage indicating where to go—just drive back to the airport.

The process of picking up and returning the car was professional and smooth, very convenient. I booked a manual but got an automatic. The deposit was refunded a few minutes after the car inspection during return.

It was really smooth process. We were given a brand new car too! We were a little bit late for return but the staff were cool about it and didnt charge us a cent. Kudos to them

Really straight forward process

Like: Easy pick up, easy drop off. Very friendly and knowledgeable staff. I would like to mention Eddie and Nico at Alamo/Enterprise who were absolutely excellent, knew exactly what they were doing, personable and provided great customer service. An asset to the company.
Dislike: Car was dirty on inside and had chewing gum stuck on outside.