No avisaron de que el dia de la devolución NO ESTARÏAN para recibir el coche, ni para llevarme de regreso al Aeropuerto. Ésto no está en ninguno de los puntos que me advirtieron. Hice llamadas y nadie atendió.Me amenazaron por whatsApp de que el traslado al aeropuerto costaba 120CHF, pero no lo habian detallado ni en el contrato ni en todas las advertencias que me hicieron al retirar el coche. Espero que liberen el cargo de reserva porque yo si he cumplido con mi parte y heentregadoel coche en perfectas condiciones + depósito lleno.

This car rental company is really great! Initially, I had to rent a car in a hurry due to a cancelled train. However, the staff at the store were warm and considerate. Although they first upgraded me to a manual car, I later requested an automatic one. Even though it was after their working hours, they still accommodated my request cheerfully and charged a reasonable fee. The entire process was handled with a fantastic attitude, leaving me very satisfied. After returning the car to the drop-off point, their subsequent handling was professional and efficient. They carefully checked the car's condition, and the whole process was quick, smooth, and friendly, without any impatience. It made a very strong impression on me, and I would definitely choose this rental company again if I need to rent a car in the future.

Very satisfied