The front desk staff was very friendly, but there was a half-hour delay in picking up the car. No upselling, and the pre-authorization was 200 euros.

Very satisfied!

The overall service was pretty good, but the pickup time was a bit long, probably over an hour.

Carefully check in absolute details your vehicle conditions upon pickup, as at the return they will look for ANY paint scratch which was not documented. They did find very light scratches made by vegetation on the car which hard to spot and not noted on the original contract, luckily I had pictures of all the car body parts and could show them it was present. I suggest you heavily document the car condition using the same method, they have little leniency on ANY damage

Just great !

It took ages to collect the car, staff was rude and constantly try to cross sell and up sell other insurance package and car upgrade etc.

They are perfect.