First time renting a car in South Africa, very convenient

The store is very deceptive with various hidden charges. Renters should be very cautious. It’s difficult to seek justice if problems arise later, as there are communication barriers and unclear explanations. They only ask for your signature without thoroughly explaining each charge. You realize the issue when returning the car, as they charge your credit card in numerous ways.

Long wait times during holidays, questioned the validity of Chinese driver's licenses... Deposit took a long time to refund

Very friendly and personal staff. Had a bit of a wait during pick up as there was a shift change, leaving one attendant at the counter for about 20 minutes.

Always offers good deals and insurance is not over priced.

The first car that I was given had a couple of stain marks on the body of the car, so they changed it immediately which took about ten minutes. Excellent customer service. I will definitely hire a vehicle from Easyrentcars again. Thank you for the your survice.