I only found out about the unpaid highway toll after returning home. There are no toll booths, just a C mark, and the rental company charged a £42 administration fee. It's such a rip-off.
“Good until the bad expierience over the windscreen damage.”
About Hertz:7.0/10
At the end of the hire, I was stunned to find out the collision damage waiver did not cover damage to the windscreen from a stone thrown up by another vehicle. Also an an exorbitant charge for the repair. At least 4 times the real cost of replacement of the windscreen!
The service from the well-known rental company was excellent, with easy pick-up and drop-off procedures. Our order was upgraded to an SUV, which was a brand-new car with only 11 miles when we picked it up. We were the first customers to drive it. We rented the car for 7 days and drove nearly 2,000 kilometers, picking it up in London, heading to Scotland, and then returning it in Edinburgh. Overall, it was a smooth experience.
The car was parked on its own in my private driveway in the country but they have accused me of a small scratch at the back above the bumper. This was already on the car and was not me but they are charging me for it.
No-one went round the car with me on pick up and there was no-one there when i dropped it off
Terrible - will never use Hertz again
“They were good as they didn’t try to sell the insurance like in Spain”
About Hertz:8.7/10
Clear sign about collecting it from hotel as we couldn’t find anything to tell us we had to ask another company Not very clear about the marks on the car when collecting as there were quite a few that had been touched up with paint
About QEEQ:10.0/10
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