Pickup and dropoff are very convenient, right inside the airport, simple procedures, highly recommended for trips to Chiang Mai.

It's hard to find the counter because it's far from domestic arrival.

If the customer don't have to bring the copy of documents, it will be great.

Good car, good services, good pick up and drop off, no restricted condition and everything fast and convenient.

Easy to book, cheap price and good services.

I was unable to book the car because the staff were not at the counter and not answering their phone. I left and booked with someone else and would like a refund.

National gave me a poor car which broken left sound speaker and hided it by setup the sound only on the right speaker. Moreover, inside the car is not clean. There any many stain areas on the car seats. After I picked the car for five minutes, I found out the sound issue and call back to Nation. However, they said that they have only this car for me without any compensation so I have no choice to use that car on the first day and told staff to contact me on the day after, if they have other cars (I have no idea why they have only 1 car left). On the next day, they to me to drive back to change a new car (I stayed > 25 km from the airport). After a long negotiation, the staff seem ok to deliver the new car for me. However, I need to wait for 1.5 hours to get the car (which I think normally it should take < 30 mins).