Not the car we booked. Rental car ok but not as efficient.
G.McKeith
Poland
Reviewed: Mon, Jun 24, 2019
About SURPRICE RENT A CAR:8.7/10
Pointed out marks on the car to supplier. Not recorded by supplier. Took video as proof. Upon return of car the supplier tried to charge for chips on the car body. Didn’t accept. Showed video evidence and attitude changed. Very poor stunt to pull.
About QEEQ:10.0/10
Was ok ..... will be very cautious in future. Surprise Rent a Car
come across as being shifty.
They don't have "5 cm rule" like most renting companies so they can charge you for any little scratch
They found "new scratch" on quite old (scratched) car. It might be my fault but this part was already sratched part of the car. Nevertheless i was charged 235 EUR for paiting.
The service and car are both good but the pick up instruction is not clear. It says terminal pick up but it ended up to pick up the car by giving you a call.
Phone contact to Agent. Individual pick-up from airport. Quick electronic process. Any "new" scratches and dents were added immediately to rent a protocol. Car was clean and very well quipped. After drop-off I got transport to airport. Deposit on credit card was released 7 days later.
About QEEQ:10.0/10
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Not the car we booked. Rental car ok but not as efficient.
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