The car rental company's service was okay! However, I feel that the insurance package provided by our platform has issues. It always seems complicated. This time, my car was scratched by another vehicle, but it wasn't covered in the insurance policy, so I had to pay 610 euros myself. I think it's very troublesome for the platform to provide domestic insurance services due to language barriers, reporting issues, etc. They also advised against buying the rental company's insurance, so I ended up being the guinea pig! It's better to book directly through the official website.