The car I got was much bigger than what I booked. The roads and parking lots in Spanish towns are extremely narrow, making it difficult to drive. The car was in poor condition and had a broken taillight. The most ridiculous part: they gave me a car with 8 liters of fuel and either I had to return it with at least 8 liters, or prepay for a full tank and return it empty. This policy clearly aims to take advantage of you, as it’s nearly impossible to return it with exactly the same amount of fuel. I've rented cars in multiple countries over the years, and this is the first time I encountered such a situation! The contract amount was wrong, and the staff said they would send me the correct contract later. I waited for 4–5 days but received nothing. After multiple attempts to coordinate with the rental car company’s customer service, I finally received it, but it still had errors. This country just feels unreliable overall!

Excellent service

The reception was warm and efficient, with straightforward pick-up and drop-off procedures and no hidden charges.

Very satisfied; the car we received was a new model with only 500 kilometers on it. There were three significant scratches during the car inspection, which were confirmed by the store, and returning the car was hassle-free.

Full insurance was charged both domestically and in Spain! Everyone, do not buy any insurance or full coverage on domestic platforms. Purchase it at the car rental office instead.