From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6634715306
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6634715306
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Reviewed: Thu, Jun 13, 2024
About GOLDCAR: 2.0 /10
My reservation was for a petrol car. After giving me the pickup slip, they chased me to the garage to take it back and changed it before handing it back to me. I realized it was an electric car after driving for over 200 kilometers. When I asked in English at the store whether the car was petrol or diesel, the staff acted like they didn't understand, even after I asked several times. I then realized why they pretended not to understand. It's not just about attitude; I could understand their bad attitude after I refused to buy their insurance, but pretending not to understand 'petrol,' 'diesel,' and then changing the car was just dishonest.

Relevant Reviews on GOLDCAR Madrid Airport

A.Nehrir

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Economy | Dacia Spring or similar
Reviewed: Fri, Sep 6, 2024
“Cheap but Tricky”
About GOLDCAR: 6.0 /10
Check-in staff pushes you to buy the insurance, which is very odd. and return vehicle car was very picky like he was going to buy the car!!!
About QEEQ: 8.0 /10

Lydia Scott

View more >
Reviewed: Fri, Feb 23, 2024
About GOLDCAR: 2.0 /10
Couldn't pick up the car, very dissatisfied

Montague Clare

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Reviewed: Wed, Feb 21, 2024
About GOLDCAR: 2.0 /10
This company is a scam. The rental cost over 400 euros and included basic insurance. However, at the counter, I was told there was a 2000 euro deposit and a 180 euro fee for transactions. They then tried to sell me full insurance, saying it would waive the fee and be cheaper than 180 euros. I needed the car urgently, so I had to spend another 1700 RMB on insurance and got totally ripped off! Currently, I'm in the process of filing a complaint.

Nigel Jane

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Reviewed: Thu, Jun 21, 2018
About GOLDCAR: 2.0 /10
The car was impounded and towed by the police. The rental company charged me €1100, and I did not receive any calls or messages. I have no idea how they charged such a large amount. Typically, even police fines are not directly collected by the rental company. I consulted my Spanish friends, and they confirmed that the police cannot issue fines to the rental company. So I suspect the rental company charged me arbitrarily, and the amount is huge and unreasonable. I am still waiting for a response from the Zuzuche platform!!!

C.Bernard

View more >
Compact | Dacia Duster or similar
Reviewed: Thu, Apr 27, 2023
“Voiture conforme et Check in/out tres rapides”
About GOLDCAR: 10.0 /10
Voiture conformes aux attentes Check in et Check out tres rapides. Tout était parfait
About QEEQ: 10.0 /10
Simple d’utilisation Parfait

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