The service staff had an average attitude. Customers need to handle issues on their own.

The company extended the rental period by two days as requested but actually charged for three days, and deducted the amount directly from the guarantee credit card without consent. When I discovered this and contacted them, they refused to refund and only offered credit for future rentals.

Tried to sell further insurance based on they said they did not know the cover I had purchased when booking with you. I think this info should be communicated to the car hire company. As you begin to doubt yourself and the cover you already have

Very satisfactory

easy and great not to have any stress either end of trip

everything ran smooth so happy to not have worry either end of trip

Cost was lower than other rental companies. No upselling of insurance too.