Just finished the rental today. The car return inspection was very quick, and QEEQ's response time when issues arise is fairly fast. Overall, I'm satisfied.
The attitude was okay when renting the car, but they kept trying to sell you various additional services. Returning the car was a nightmare. They would find ways to charge you with all sorts of fees. Disgusting! The key issue is, can you return the car in exactly the same condition you took it? They gave us a junk car but expected us to return a new one! They maliciously charged us over 300 euros!
Misleading, they claim to have third-party liability insurance, but it's a lie. They don't take responsibility when problems arise. The car already had significant scratches when I rented it, and when I returned it, they combined previous damage with new minor scrapes and charged me for all of it.
I was lured by the low price, but they found three scratches and dents smaller than a fingernail when I returned the car. Later, I discovered my credit card was charged 315 euros. It's a rip-off! I've seen similar complaints in the review section.
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