Pre-pickup communication was good; during pickup, they explained patiently and verified the order; during return, it was timely and efficient

The original car had cleanliness issues, but they immediately upgraded us to another model.

Easy pickup and drop-off, good car condition, reasonable price, very satisfied.

With QEEQ, I am not afraid to go anywhere. It was a delightful trip!

Terrible experience! The car was not delivered on time as scheduled, and we had to wait for nearly an hour with our 8-month-old baby. The staff's broken Chinese was not the service we needed. When we finally got the car, the pre-booked baby seat wasn't installed, and it took a long time to get it set up. Additionally, the rental deposit we were asked to pay has still not been refunded after more than two months!