I reserved a Corolla or a similar model, but actually received an MG3, which is clearly a downgrade. Although the car's mileage was not high, its condition was mediocre. The power steering had issues, making it heavy and difficult to keep straight. The engine lacked power, likely due to poor lubrication and delayed maintenance. When the car rental company processed the credit card pre-authorization deposit, it was done as a transaction. As a result, when the money was refunded, I had to withdraw the excess payment at the bank, causing unnecessary hassle. On a positive note, the company was not strict about the return time. Technically, I used the car for an extra half-day without issue, which was considerate. The staff were Chinese, so communication was seamless.
Pros: Chinese-speaking service, very good service
Cons: Car was downgraded without any compensation
About QEEQ:10.0/10
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