Satisfied

The young female staff at the Europcar Store in Brussels South Station had a very rude attitude, as if we owed her money.

the car was not the one we order, not even similar. we had stroller for the infant, 2 big luggages and 4 small bags and all of those things were not fitting in the car. when we said that this car is not in the category we order, they didn;t even tried to service us and offer a better one. bad experience. If we didn't have the babies I would cancel the reservation.

Europcar is great. We used it in the past too and it was always perfect

We discovered easyrentcars and it is great. We will re-use it in the future. Customer service very reactive with quick responses, very good prices and possibility to add insurance and other options very easily. Perfect!

Like: all was good , except in brussel pick up the car was not clean then they cleaned it while i was with my family waiting? this strange for me from europcars rentals because i rented before many times ?
Dislike: every thing except above comment