California Highway 1, Yosemite

Very satisfied

The rental company provides excellent service, patiently explaining payment details and additional driver issues. For minor scratches covered by insurance, just check when returning the car.

Whole process was made very easy. Car was great. Customer service was great.

Booking process was easy and clear. Price drop protector was great also. Will definitely use again.

We asked for a convertible. The first car had an issue with the roof that we fortunately discovered before we left the garage. We agreed to come back in 5 hours for a replacement as there weren't any available at the time. Second car was identical but without fault. On pick up, the price quoted was higher than agreed on the booking. Only incentive argued did they remove the "satellite radio" extra we didn't ask for and the price dropped to the booking amount plus some tax / fee I'm not sure is legitimate. No issues regarding fuel or damage on drop off, but they did try and charge us for an additional day because of the delayed start despite previously agreeing we could drop it off 5 hours latwe. Again, once we pushed them they met the agreed price without hassle. Overall it seems they try to trick you into paying additional fees without telling you which seems dishonest, but we still enjoyed the hire.

Dollar did a great job! Fred at SD drop off was great