Processing speed was average, no unnecessary sales talk, no forced upgrades, was given a GLB200, very new car.

When I got the car, it was full of car seats, clearly being used as storage. The seats inside were very dirty.

The staff had a bad attitude when renting the car.

Excellent service from all Alamo staff. The car was in good to average condition. It is rare to find a car in great condition renting in Greece (unless one rents from Sixt, who seem to have better maintained cars).

"Price drop protector" has never done anything for me. The BIG problem is that, with Easyrentcars.com and other booking agents, one never knows what car will actually be available. The cars available bear no resemblance to the cars offered. I reserved an Audi A3 and got a Citroen!

Like: I rent a small car and they exchange it with a brand new one, slightly bigger, nicer and neat! The problem was that someone broke into my car and stole my bag with all my papers and money, causing a small damage on the key lock at the driver’s door. The guys at the rental showed me sympathy for my loss and they didn‘t ask for anything, solving me in this way, a huge problem! I‘m so greatfull about this and I will definetly rent from them in the future!
Dislike: Nothing. Everything was perfect!