We arrived 2 hours late, and the store informed us that there were no cars left. We had prepaid in full; shouldn't the car's usage rights belong to us for these days? It's not like we only paid a deposit.
The ENTERPRISE location was closed, so I can't really rate it. They directed me to MEGADRIVE instead. The staff was friendly.
However, the booking details were different from what was reserved online in my home country. The prepaid fees were not recognized.
The insurance I purchased domestically was also not acknowledged, and they threatened that it would be invalid.
The queue was quite lengthy.
Other than that, it was alright.
arrivée en Autriche Alamo refuse de prendre en compte notre carte de paiement
alors que j'ai appelé a 2 reprises avant de réserver
on m'a dis que tout était bon
on s'est retrouvé sans voiture et j'ai donc payé pour rien !
Like: Personalized check in procedure down to accompanying me to the pick up point.
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