Very satisfied, the whole process was smooth.

I booked a Toyota Prado but ended up with an Isuzu MU-X, a diesel vehicle with over 50,000 kilometers. It was okay, fully functional, and a 4WD, but it felt different from the vehicle I originally reserved. In the future, I'd be cautious about choosing options labeled as 'same group'.

Terrible rental company, misleading consumers and charging hidden fees. They said $65, but I found a $76 charge on my bank statement. Customer service just said the actual amount is what counts. Why not charge a million? The car wasn't even the model I booked, very small and cheap.

Too many hidden charges. They originally said the upgrade would be $15 per day, but it ended up being $70 per day. Typical extortion. There's no use in complaining afterwards. I highly do not recommend using third-party platforms for renting cars; they offer no real value as middlemen.

Well known brand and quick turnaround during pick up and drop off. Car is also being received in clean condition.

Amazing service from the customer service when I would like to cancel and rebook for a different duration.