Great service, great car, great trip - thank you! :)

Smooth and efficient. Easy! Thank you :)

We had clearly informed the rental company that we didn't need their additional insurance. Despite our knowledge, they inexplicably charged us over 100 pounds for insurance. During the pickup process, they indicated that we should pay extra to upgrade the car. We had booked a Mercedes C-Class, but when they learned we didn't want an upgrade, they gave us a Mercedes A-Class, causing a series of changes to our plans. Thankfully, the customer service at Zuche stepped in in time to prevent further losses. Overall, we're very disappointed with this rental company.

I did not get the exact car but got a smaller one. I booked a Nissan X-Trail but was offered the Nissan, Qashqai which is a smaller size, although they offered me a Citron D7 but i refused.

Everything is good

The car had a side pocket full of toe nails in some sort of liquid and looked awful, the booking fellow was a nice helpful person, the car cleaner / service person who was working with him had a bad attitude and was not respectful to the booking agent.

Car and service was exceptional. Everything was super efficient, clean and tidy!

Easy platform to use