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From Chile
+56-226665927
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+57-6017940262
From Malaysia
+60-392125422
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From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1025485307
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1025485307
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Reviewed: Tue, Feb 6, 2024
About Alamo: 6.0 /10
Cons: Rented a BMW 1 Series but was given a Golf. The full insurance was bought from a domestic insurance company, and the rental company couldn't see it, so they kept reminding me that I hadn't bought insurance. Pros: Picking up and returning the car was very convenient.

Relevant Reviews on Alamo Frankfurt Airport

Roberta Walton

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Reviewed: Wed, Jul 31, 2024
About Alamo: 8.0 /10
Satisfied
About QEEQ: 10.0 /10

George Anthony

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Reviewed: Sat, Jun 29, 2024
About Alamo: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Rudolf Sophia

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Reviewed: Fri, Feb 23, 2024
About Alamo: 10.0 /10
Excellent service, both picking up and returning the car were very convenient.
About QEEQ: 10.0 /10

Arno Harriman

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Reviewed: Wed, Aug 23, 2017
About Alamo: 4.0 /10
After getting off the plane, I had to wait almost an hour to complete the paperwork and get the car. I had already reserved a child seat online, but the rental company didn’t prepare it. When I went to pick up the car, I had to wait another half an hour for the seat. Finally, they gave me the seat, but they didn’t help with installation and there were no instructions provided.

Beck Maggie

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Reviewed: Mon, Jun 20, 2016
“A Loop”
About Alamo: 4.0 /10
When picking up the car, many things were not communicated clearly, and there were issues contacting the rental company. We picked up the car at Frankfurt Airport and were told we had to pay even though we had already paid in full in our home country. The representative said they couldn't find the payment on the system. After calling the rental company and sending some pictures, the issue was resolved. They mentioned a fee of five euros per day for additional drivers and a cross-border fee, which was acceptable. However, when returning the car, they said the payment was incomplete. Besides the additional driver and cross-border fees, there was a 21% tax, totaling 389 euros. After contacting the rental company again, we finally paid 329 euros. This process was quite unreliable, even if the rental price was relatively cheap. Can't the rental company standardize their operational procedures?

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