It's so-so, the waiting time in line was quite long!

It was okay. The first male staff member was alright, but the second female staff member was extremely rude. It was obvious she was usually mean and racially biased. To avoid saying it's racial discrimination, I won’t emphasize her skin color. She spoke too quickly, and when I didn’t catch what she said, she immediately mocked me as if I didn’t understand English. Ridiculous.

The Chinese assistant helped us with the pickup, which was very convenient and fast. We specifically chose a Camry, but when we got to the store, there were not many good options for the same category. We ended up with a basic Jeep. It looked fine from the outside and had a mileage of several thousand, but the acceleration was very slow. On American highways, speeds are generally above 100 km/h, and to keep up, we had to press the gas hard, which was exhausting.

The process was convenient and fast, and the car was in good condition. However, as a first-time renter, I was persuaded to pay extra for a vehicle upgrade, which was completely unnecessary since there was no significant difference between the original model and the upgraded one.

Very good