The car rental process was smooth, and there were no unexpected charges at drop-off as some reviews had warned. I will use this company again when I come to Milan MXP Airport next time.
Just finished the rental today. The car return inspection was very quick, and QEEQ's response time when issues arise is fairly fast. Overall, I'm satisfied.
The attitude was okay when renting the car, but they kept trying to sell you various additional services. Returning the car was a nightmare. They would find ways to charge you with all sorts of fees. Disgusting! The key issue is, can you return the car in exactly the same condition you took it? They gave us a junk car but expected us to return a new one! They maliciously charged us over 300 euros!
Easy pick-up. I called the number provided for the Airport to pick up and 5 min later the shuttle showed up. Easy check-in at the RentSmart24 counter and very friendly staff. Great car.
About QEEQ:10.0/10
Easy booking and I had to contact CS for a question before my rental pick up. Excellent Customer Service this was my first time using QEEQ.com but for sure not my last time.
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