Pretty good overall. If you don't understand, the staff will proactively use translation software.

The rental agent was very enthusiastic and provided detailed explanations.

The reception guy's English was excellent, he was enthusiastic, attentive, and professional without pushing insurance. Picked up the car on the sixth floor of the parking building. Rented for 10 days, border crossing fee was 60 Euros, and the deposit was 120,000 dirhams. Very smooth experience. Recommended. The car's condition was average.

Satisfied

They gave me a car that seemed brand new, with less than 100 kilometers driven. If you're going to the mountainous areas in southern Serbia, I strongly recommend getting full insurance. Some roads there are very narrow, especially the roads leading in and out of the UVAC canyon. It's inevitable that you might brush against the roadside bushes when passing other vehicles, which could leave scratches on the car. This company is extremely meticulous when inspecting the vehicle upon return. It's the most thorough inspection I've ever seen. When I returned the car, there was a barely noticeable scratch under the right side door, and they charged me over 800 euros for it (I only had basic insurance).