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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7821749322
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7821749322
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Casablanca-Marrakech-Ait Ben Haddou-Merzouga-Fez-Chefchaouen-Tangier-Casablanca

Reviewed: Sun, Sep 1, 2019
About SOVOY: 2.0 /10
The staff at the Casablanca airport rental car location were very unprofessional. During the car pickup process, they were extremely slow, even with several customers waiting in line. They couldn't process my credit card and didn't check their POS machine or acquiring bank. They just asked me to verify my card. After I confirmed that my card was fine, they said there was nothing they could do. I had to ask the rental platform for help, and only after they called the rental company's upper management did the staff start taking action. It turned out that the issue was with the bank's authorization settings on the POS machine. What should have been a 20-minute process took two and a half hours, severely affecting my schedule. By the time I reached my hotel in Marrakech, it was already night. The rental company's service was incredibly arrogant and their professionalism was abysmal. Moreover, the staff spoke very little English. How can the rental platform partner with such a company?
About QEEQ: 10.0 /10

Relevant Reviews on SOVOY Casablanca Mohammed 5 Airport

Humphrey Marlowe

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Reviewed: Mon, Oct 7, 2019
“Casablanca - Marrakech - Ouarzazate - Merzouga - Ifrane - Fes - Tangier - Rabat - Casablanca”
About SOVOY: 8.0 /10
The office staff speaks English, but the person guiding to the parking lot has only basic English skills, or sometimes none.

Novia Springhall

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Reviewed: Fri, Jul 31, 2020
About SOVOY: 6.0 /10
Good!
About QEEQ: 10.0 /10

Pandora Harte

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Reviewed: Mon, Nov 22, 2021
About SOVOY: 6.0 /10
Sovoy car rental company is inefficient; had to wait for an hour.
About QEEQ: 10.0 /10

M.Oshaish

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Tue, Nov 21, 2023
“الخدمات جدا رائعة واسعارهم تنافسية”
About SOVOY: 10.0 /10
ما شالله الشباب جدا متعاونين ويحاولو خدمة العميل
About QEEQ: 10.0 /10
لا يوجد

P.Marguet

View more >
Mini | Hyundai i10 Guaranteed model
Reviewed: Tue, Dec 24, 2019
About SOVOY: 10.0 /10
Accueil excellent, personnels très sympathique, service parfait ! Je ne peux que recommander les services et prestations de la société de location de voitures Sovoy ! Un grand remerciement ! Philippe
About QEEQ: 10.0 /10

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