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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
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+57-6017940262
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+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+41-445514539
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+61-1800-507-258
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7091876357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7091876357
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SOVOY, Casablanca Mohammed 5 Airport Car Rental

SOVOY 2000+ ratings, 14 reviews

Casablanca, Morocco

6.4 / 10 Average

Best Price Car Rentals at Casablanca Mohammed V Airport(CMN)

Last updated on: December 20, 2024

SOVOY - Casablanca Mohammed 5 Airport Information, Car Rental Instructions & Policies

Address

CASABLANCA MOHAMED V AIRPORT 20250 CASABLANCA

Telephone

+2126614656565 / +212663010239

Pick-up Instructions

The SOVOY - Casablanca Mohammed 5 Airport car rental location is in terminal

You can walk to the counter of SOVOY - Casablanca Mohammed 5 Airport car rental.

The rental desk is located in the “railway station” inside the airport between terminal 1 and 2, please walk to the desk and pick up your car.

Drop-off Instructions

Please check with the branch staff about the return location and time when you pick up the car.If any question, please call our Morocco customer service hotline 86-10-6064-1387.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
7:00 -22:00
7:00 -22:00
7:00 -22:00
7:00 -22:00
7:00 -22:00
7:00 -22:00
7:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 70 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in Morocco

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
To be confirmed
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
To be confirmed
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
To be confirmed
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
To be confirmed
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
To be confirmed
capped at USD 50

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from Casablanca Mohammed V Airport

Railway Stations

15 mi from Casa Voyageurs Train Station

15.7 mi from Casa Port Train Station

Hotels

0.5 mi from ONOMO Airport Casablanca

0.8 mi from Réside taj nouaceur

1.6 mi from Relax Airport

Other Landmarks

14.7 mi from Notre Dame De Lourdes Casablanca

15.4 mi from Sacré Coeur Cathedral

15.5 mi from Central Market Of Casablanca

FIND ME A CHEAP RENTAL
Map view of SOVOY Store Location
coordinates: 33.372398 -7.580118

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 6.4 / 10 Average

  • Vehicle condition: 3.1
  • Vehicle cleanliness: 3.1
  • Spaciousness: 3.5
  • Counter staff: 3.2
  • Pick-up location: 3.1
  • Drop-off location: 3.4
  • Pick-up time: 0-10 mins
  • Drop-off time: over 60 mins
  • F.Negre

    Casablanca

    9.7 /10 Excellent

    Reviewed: Monday, December 23, 2024

    La voiture était neuve et de catégorie supérieure. Rien à redire sur le service ou la voiture. Personnel sympa en prime.
    Read More >
  • Anonymous

    Casablanca

    2 /10 Poor

    Reviewed: Monday, December 23, 2024

    They refused to give me the car pretexting that my credit card is not working, although I have an international credit card with a limit higher than $10,000. Over the past years I rented a car many time and this was the first time I have been refused a car. You should seriously filter your partners as I am suspecting your partner of wrong doing. I am wondering how much cancellation you guys got from this partner. I managed to book another car from one of your partner’s competitors and surprisingly my credit card worked perfectly as you can see on the attached pictures. I already opened a case for that.
    Read More >
  • A.JAFAR

    Casablanca

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    The front desk was so professional. Good costumer service.
    Read More >
  • D.Dallahi

    Casablanca

    4.3 /10 Average

    Reviewed: Monday, December 23, 2024

    There is a disconnect between the site and the office where I picked up the car rental. I was told by the office in Morocco that car description in that EasyRentCars site are not accurate, so they gave a car with almost no gas and no AC, no radio, no functioning USB port. The car rental was a junk ( bad tires, no ac, seats with cigarette burns, and bad smell, etc ...)
    Read More >
  • P.Marguet

    Casablanca

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    Accueil excellent, personnels très sympathique, service parfait ! Je ne peux que recommander les services et prestations de la société de location de voitures Sovoy ! Un grand remerciement ! Philippe
    Read More >
  • M.Oshaish

    Casablanca

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    ما شالله الشباب جدا متعاونين ويحاولو خدمة العميل
    Read More >
  • Pandora Harte

    Casablanca

    6 /10 Average

    Reviewed: Monday, December 23, 2024

    Sovoy car rental company is inefficient; had to wait for an hour.
    Read More >
  • Novia Springhall

    Casablanca

    6 /10 Average

    Reviewed: Monday, December 23, 2024

    Good!
    Read More >
  • Ben Emily

    Casablanca

    8 /10 Very good

    Reviewed: Monday, December 23, 2024

    Service was good, but be cautious of small tricks.
    Read More >
  • Cora Caroline

    Casablanca

    6 /10 Average

    Reviewed: Monday, December 23, 2024

    Casablanca is the only location, so if the car breaks down, you have to drive a long way back, which is inconvenient.
    Read More >
  • Sandy Piers

    Casablanca

    6 /10 Average

    Reviewed: Monday, December 23, 2024

    At the time of handover, the staff did not speak English and gave no explanation about the car's condition. When I found the car to be old and dirty and requested a replacement, the staff said there was no other option.
    Read More >
  • Humphrey Marlowe

    Casablanca

    8 /10 Very good

    Reviewed: Monday, December 23, 2024

    The office staff speaks English, but the person guiding to the parking lot has only basic English skills, or sometimes none.
    Read More >
  • Kent Stephens

    Casablanca

    2 /10 Poor

    Reviewed: Monday, December 23, 2024

    Attached are the vehicle order and credit card transaction records. The rental company didn't give me the final payment receipt (nor did they charge a deposit). The rental agent didn't speak any English and tried to overcharge me. They didn't have the car ready and had to contact someone to bring a car, which shouldn't have been rented out. They kept me waiting for two hours, and to avoid delaying my schedule, I had to take it. This ruined the entire trip with constant worry.
    Read More >
  • Lynn John

    Casablanca

    2 /10 Poor

    Reviewed: Monday, December 23, 2024

    The staff at the Casablanca airport rental car location were very unprofessional. During the car pickup process, they were extremely slow, even with several customers waiting in line. They couldn't process my credit card and didn't check their POS machine or acquiring bank. They just asked me to verify my card. After I confirmed that my card was fine, they said there was nothing they could do. I had to ask the rental platform for help, and only after they called the rental company's upper management did the staff start taking action. It turned out that the issue was with the bank's authorization settings on the POS machine. What should have been a 20-minute process took two and a half hours, severely affecting my schedule. By the time I reached my hotel in Marrakech, it was already night. The rental company's service was incredibly arrogant and their professionalism was abysmal. Moreover, the staff spoke very little English. How can the rental platform partner with such a company?
    Read More >
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