Good car, bad costumer support

M.Epstein

Greece

Reviewed: Thu, Jun 27, 2019

About GOLDCAR: 7.0 /10

Worst customer support i had encountered. We didn't find the shuttle from the airport. waited for about an hour from 2230 to 2330 and didn't see it coming to the designated parking (our plane landed at about 40 min delay). Then took a taxi to their office, which was closed after 2300, and then had to continue with the taxi to our hotel. When we got the day after to their office (taking another taxi) they just didn't care and said that there was a shuttle. Then they did us a 'favor' and agreed to give us the car with the original order from the day before. Offcourse no refund for the taxi was offered.

About QEEQ: 8.0 /10

Mini | Citroen C1 2 Doors or similar

1 days rental

Relevant Reviews on GOLDCAR Athens Airport

Lennon Jimmy

Greece

1 days rental

Reviewed: Wed, Jun 20, 2018

About GOLDCAR: 2.0 /10

Duplicate charges, repeated insurance

Greece

1 days rental

Mini | Citroen C1 2 Doors or similar

Reviewed: Wed, Nov 27, 2019

“Goldcar company will push you for buy insurance even you had AXA insurance.”

About GOLDCAR: 5.3 /10

Goldcar rezervation employee pushed us to buy for additional insurance when we checked in. they said to us AXA insurance will not cover my rental days because they will not issue damage invoice when we had accident. Also they want to claim past damage areas to us. We rejected because we did not do anything. Was very bad experience. Please investigate this customer attitude.

About QEEQ: 10.0 /10

Was really good . Customer service was very good too.

E.Levin

Greece

1 days rental

Compact | Fiat Tipo or similar

Reviewed: Sun, Sep 1, 2019

“A very good experience and value for the money”

About GOLDCAR: 9.7 /10

The car exceeded my expectation

About QEEQ: 10.0 /10

I.El alami

Greece

1 days rental

Compact | Fiat 500l (auto) or similar

Reviewed: Thu, Jun 27, 2019

“Worst experience ever”

About GOLDCAR: 2.0 /10

Most horrible customer services you can find ever, they are racist especially if you are not greek, and scammers, If you want to enjoy a good vacation stay away from goldcar.