Worst customer support i had encountered.
We didn't find the shuttle from the airport. waited for about an hour from 2230 to 2330 and didn't see it coming to the designated parking (our plane landed at about 40 min delay). Then took a taxi to their office, which was closed after 2300, and then had to continue with the taxi to our hotel.
When we got the day after to their office (taking another taxi) they just didn't care and said that there was a shuttle. Then they did us a 'favor' and agreed to give us the car with the original order from the day before. Offcourse no refund for the taxi was offered.
The service attitude was extremely poor, and the location was very remote. Big companies are usually in the terminal where you can walk to pick up the car, but for them, you have to take a shuttle for more than 10 minutes to a very remote location. When we arrived to pick up the car, there was a confrontation involving other customers, and the police even came. We travel extensively and rent cars often in Europe, but this is the first time we've encountered such a company. We will definitely not deal with them again.
Had to wait almost 30 minutes for shuttle even though I provided flight details.
Car had problem with electronics (tire pressure warnings, brake warnings).
Je n'ai récupéré qu'une partie de ma caution "essence", malgré un contrat/constat signé au moment de la restitution. $
Il faut maintenant que je passe plusieurs heures à essayer de récupérer la somme manquante.
C'est vraiment pénible et insupportable.
Waited a long time for pick up. They would not accept Amex and forced me to buy insurance. If I did no they would not rent the car seeing I did not have visa or MasterCard with me.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Good car, bad costumer support
Relevant Reviews on GOLDCAR Athens Airport
Quinn Dickey
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >Tarita Toufexi
-
-
-
-
View more >P.Bouzanis
-
-
-
-
View more >