Had terrible problem during car pickup (especially with easy rental customer service)
Samy
India
Reviewed: Thu, Jun 27, 2019
About AVIS:8.0/10
Total pickup time was around 3.5 hours which is unacceptable. Rest of the journey was very good. AVIS could have prepared the car well in advance might reduce 1.5hr time
We give high credit to Avis Bangalore India's representative Mr. Jaya who has been very helpful in assisting. Though there are some miscommunication and long wait upon pick-up (which can be improved), but it was covered up by the helpful and cheerful personnel that make up the situation to be pleasant. Cheers...and thank you for your service.
About QEEQ:8.0/10
It's a bit upset when one of the the contact numbers given is not accurate, and this should be rectify for the ease of the customers to contact at the ground airport.
They made fool of us, kept us waiting on the airport for 4 hours and never showed up. They handed over the car after two days.
About QEEQ:7.0/10
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Had terrible problem during car pickup (especially with easy rental customer service)
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