Very satisfied. Initially booked a Citroen, but its trunk couldn’t fit two suitcases. They upgraded me to a larger car for free. The car was in excellent condition, with a rearview camera and Bluetooth connection. However, you need a phone holder. The pickup and return were very quick.

Overall, it was okay. Initially, they told us that the 5008 we booked was not available and upgraded us to a larger car. When we got to the parking lot, we saw they had given us two giant nine-seat Mercedes. Considering our road trip would involve many narrow roads, big cars would be inconvenient, so we declined. Then the staff made a phone call and managed to get us two 5008s. I'm not sure why they said they weren't available before. Returning the car was very quick; they barely checked anything.

Pros: Open 24 hours, very convenient, good car condition. Cons: Upon pickup, we were informed that the automatic car we booked online was not available and were constantly asked to switch to a manual car, which was shocking. Since we were not familiar with driving a manual car, they provided another automatic car after our insistence. They did not inform us in advance which toll lanes to use on the highway.

Easy pickup and return, car in good condition. No hassle at pickup

Easy as last time

Very positive and hassle-free experience, would recommend it.