Overall, it was pretty good. Renting a car in Geneva went smoothly and I was given an upgrade. However, returning the car was frustrating because they insisted a mark on the wheel rim was my fault. Thankfully, I had photos to prove otherwise. Make sure to inspect the car carefully.

The total order was 4717 yuan (including insurance), but we were charged an additional 2000 yuan for hidden insurance fees upon arrival.

Good service

There was no queue when picking up the car, it was just us, but the process was slow because they had to check a lot of information. Returning the car was relatively faster. It's the third day since we returned home, and we haven't received the deposit back yet, which is a bit concerning.

The car we got was an ordinary Jeep, not the model we originally booked! No explanation was provided unless asked. They just said the booked model was unavailable.