The process went smoothly, and the car was very new. I originally wanted a Fiat 500, but I got a Fiat Panda with over 2000 kilometers, which is an upgrade. Unfortunately, the Panda doesn't look as good, and the clutch is hard to press. I bought full insurance at the store, which was more expensive than online.
The location in Zagreb was easy to find. They asked if I wanted additional insurance during the process, but everything went smoothly. Returning the car at Dubrovnik Airport took a bit of searching, but the inspection process was seamless.
The staff spoke good English and, after explaining our third-party insurance, only reiterated the claims procedure without pushing for additional insurance.
I didn't notice that I brought a VISA card without a chip, which resulted in being unable to pick up the car. The full amount was charged and could not be refunded. It's my own fault.
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