It was actually quite easy to find and very convenient. However, I thought it would be a pure petrol manual car, but I was given a hybrid car. The staff who checked the car during the return was very thorough.

It was pouring rain in Milan when I returned the car, and I couldn't see the road clearly. I didn't find a gas station near the airport, so I returned the car with two fuel bars empty, thinking they would just deduct it from the deposit. The car was in good condition otherwise, but why did they charge me €74.58?! Filling up the tank only costs around €50.

I rented an Audi Q5 but got a Citroën model I had never heard of; they insisted it was a comparable model. The fuel cap was broken, the car was dirty and fairly old. I couldn't fill the gas tank completely when returning the car, which was odd. This was my worst car rental experience; I will avoid small companies in the future.

Too many people, waited for an hour

Absolutely dreadful service and was swindled our of more money as well