Good service

The service attitude was very good. We arrived a bit late and there were no cars left, but the rental company immediately arranged another vehicle which was nearly new. Very impressive.

The reserved car model was not available, and they suggested another model at a much higher price. If you don’t speak the language well, it's easy to get confused. They didn't personally show the car and didn't inform about nearby gas stations for refueling when returning the car.

The store is difficult to find as it is located in an underground parking garage. You have to enter through a small entrance and go down to the third basement level.

Staff are patient and courteous, free upgrade.