Tried to sell further insurance based on they said they did not know the cover I had purchased when booking with you. I think this info should be communicated to the car hire company. As you begin to doubt yourself and the cover you already have

Very satisfactory

Excellent vehicle and excellent customer service. Should out to Sanjula who was very friendly and helpful. Didn’t do hard upsell on insurance- 10/10

Pick up and drop off at airport, super easy. No pushy sale from staff too. Also, car given to us was new and brought us around Tasmania, making it a very memorable trip. We were definitely satisfied :)

Easy and smooth booking. Price drop function worked like magic, love it!

There should be an express lane for those that have pre purchased / booked prior to collection of the vehicle. The instruction emailed regarding the collection of key wasn't how it was and therefore we found ourselves waiting for a while in the queue. The car wasn't easy to find in the car park. There should be a detailed description given by the staff eg make, colour etc. Car (Camry) seemed old and consumed a lot of petrol. Wasn't what I ordered but understand that sometimes you don't get what was requested.

Easy to understand and book, however, instructions regarding the collection of key wasn't the case. Excellent with reminders and also got some money back as indicated. Very happy with EasyRentCars. Will recommend to others and will book with it again. Overall, very good experience.

Like: Good car and good staff.
Dislike: I haven't yet received the return of my deposit of $500 - I returned the car a week ago?